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Author Topic: Can't print,upload photos and update WindowsXP  (Read 2015 times)

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Offline starla

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Can't print,upload photos and update WindowsXP
« on: Thu Aug 10, 2006 - 18:47:00 »
Hi! I can't use my printer nor download my digital camera software ::cryingtears:: nor any other hardware that I would like to put on my computer because I can't update the WindowsXP version that's on my computer ::cryingtears::.At first I thought it was an Active X problem then I thought for a while that something was wrong  in the registry system ::pondering::. Has anybody had or has a familiar problem?What can I do to be able to fix this problem so i can use my printer again?  ::frustrated::::prayinghard:: I tried at Compaq customer support ::geek:: forget about it ::beatingdeadhorse::

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Can't print,upload photos and update WindowsXP
« on: Thu Aug 10, 2006 - 18:47:00 »

Offline Weeble

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Re: Can't print,upload photos and update WindowsXP
« Reply #1 on: Thu Aug 10, 2006 - 18:55:40 »
Format the Hard Drive and reinstall Windows XP.  That would work. Probably not the best of options but it would work.

Christian Forums and Message Board

Re: Can't print,upload photos and update WindowsXP
« Reply #1 on: Thu Aug 10, 2006 - 18:55:40 »

twd

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Re: Can't print,upload photos and update WindowsXP
« Reply #2 on: Thu Aug 10, 2006 - 19:55:00 »
Without being there to "lay on hands" and really poke around the system, I'd suggest running Windows Update interactively.  See what error code(s) it gives you, and search for it/them on the Microsoft Knowledge Base (find it on www.microsoft.com).

If that doesn't help you, then I'd agree with Weeble.  Copy all the files you want to keep to CD's, and then reinstall.

Offline starla

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Re: Can't print,upload photos and update WindowsXP
« Reply #3 on: Fri Aug 11, 2006 - 00:32:54 »
I don't have a cd. When it was bought Windows Xp was already on the computer.What to do if I don't have the cd? ::pondering:: What is the error code? ::pondering:: How do i run Windows Update interactively? ::pondering::

Christian Forums and Message Board

Re: Can't print,upload photos and update WindowsXP
« Reply #3 on: Fri Aug 11, 2006 - 00:32:54 »

Offline mandalee65

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Re: Can't print,upload photos and update WindowsXP
« Reply #4 on: Fri Aug 11, 2006 - 06:25:14 »
Do you have a system backup cd? That would work, too. My emachine came with that, even though it didn't have an XP cd. WARNING: If you do this, you need to save all your files, because it will start you with a completely fresh from-the-beginning system.

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Re: Can't print,upload photos and update WindowsXP
« Reply #4 on: Fri Aug 11, 2006 - 06:25:14 »



twd

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Re: Can't print,upload photos and update WindowsXP
« Reply #5 on: Fri Aug 11, 2006 - 15:02:18 »
Run Windows Update interactively.  If you have XP Service Pack 2 (you can tell that with a right button on "My Computer", then select "Properties"), it's Control Panel->Automatic Updates, then select the "Install updates from the Windows Update Web site" link.  If you have an older version of XP, it should be on the Control Panel or one of its links; you will have to upgrade to Service Pack 2 before you can do anything else (could that be your problem?).  To do that, go to the SP2 upgrade site.

It should open up an Internet Explorer Window.  It may prompt you for an OK to install/update the Windows Update software.

Then, it should give a choice of running "Express" or "Custom"; choose Custom.  After a while, it should give you a list of available updates from which to choose.  Pick one, and select "Review and install updates", then "Install Updates".

If anything goes wrong anywhere in the process, an error code that consists of "0x" followed by several digits should show up, possibly with suggestions on how to fix it.  If they don't, go to the XP support site and search for that error code.

Offline starla

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Re: Can't print,upload photos and update WindowsXP
« Reply #6 on: Sat Aug 12, 2006 - 00:45:13 »
 Here are these messages I get when trying to update:

I get the security warning box saying:

Do you want to install and run "Windows Update"signed  on 5/26/2005 at 7:21 AM and distributed by Microsoft Windows Publisher. I then click yes in the grey box. Then while the update is trying to download I get this copy error box saying: An error occured while copying file wuweb.dll. Cannot copy file to destination directory. Click retry to retry the operation or click cancel.Then if that's not enough  here is an windows update error page saying:

The website has encountered a problem and cannot display the page you are trying to view. Take the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.


If these steps don’t work, try visiting the site later or using the resources provided below.
For self-help options:


Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for update-related issues)
 
 Read more about steps you can take to resolve this problem (error number 0x8DDD0004) yourself. 
 

twd

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Re: Can't print,upload photos and update WindowsXP
« Reply #7 on: Tue Aug 15, 2006 - 15:30:18 »
What version of Internet Explorer are you running (in IE, pull down the "Help" menu, and select "About Internet Explorer".  If it's version 7 something, or if you at some point installed version 7, and then rolled it back to 6, look at this MS Knowledgebase entry.

Offline starla

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Re: Can't print,upload photos and update WindowsXP
« Reply #8 on: Wed Aug 16, 2006 - 17:46:31 »
Will that fix the problems that I am having? ::pray::

twd

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Re: Can't print,upload photos and update WindowsXP
« Reply #9 on: Thu Aug 17, 2006 - 14:49:48 »
Maybe.

Offline djcasp

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Re: Can't print,upload photos and update WindowsXP
« Reply #10 on: Fri Aug 18, 2006 - 22:00:30 »
not sure what your progress is at the moment but  first disable any anti-virus, download accelerator or other such program that might affect windows update. Try going directly to http://windowsupdate.microsoft.com.

 

     
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