Author Topic: Hardening of the arteries  (Read 2634 times)

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Offline Nevertheless

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Hardening of the arteries
« on: Sat Dec 09, 2006 - 20:08:18 »
Various seemingly unrelated programs stop working on my computer, and I'm hoping someone can point me to a solution.

First, here's what I have:

HP Pavilion a767c (about 2 yrs old)
Pentium 4 CPU 3.2 GHz
512 MB RAM
Windows XP Service Pack 2 (updates downloaded last week)

Now here are the symptoms:

I have Office 97 and didn't want to pay for an upgrade, so that's what I installed.  From the start Word didn't work right.  Double clicking a text file results in an error message saying that the file is not a valid Win32 application, even if it was created with Word.  If I open Word first, then use the drop down menu to open the file it works fine.  This is annoying, but I can work around it.

Adobe Photoshop was the next to go.  It worked fine at first, then refused to open pictures or would freeze up and close in the middle of editing a picture.  I tried uninstalling and reinstalling, but it didn't help.  I was fed up with it, so I downloaded freeware that works pretty much the same as Adobe.

I used a program called Audacity to edit music files on my old computer so I downloaded the same program to this one, but it wouldn't let me save my edited files for some reason.  I was in a hurry so I just used my old computer and never got back to trying to work out the problems on this one.  Maybe it would work if I messed with it, maybe not.

I use Outlook Express for my email.  I have 3 Hotmail accounts, a Gmail account, and one provided by my isp.  Suddenly, for no apparent reason, OE refused to connect to my isp account.  I contacted them and they said everything was fine on their end.  I don't use that account except for contacting them, so I shrugged it off and didn't worry about it.  However, this week OE stopped working with my Hotmail accounts, and that's a pain in the neck.  When I try to send/receive I get this error message
Quote
Unable to poll for new messages on your HTTP server.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12007, Error Number: 0x800CCC0D
I can still access my Hotmail accounts through my browser, but like I said, it's a pain.

One other problem I am having is with video editing.  I got Hubby a video camera that records to dvd for his birthday, and now my editing software won't let me do anything with it.  I have Roxio Easy CD & DVD Creator 6, which I use all the time for burning cd's.  No problem there, but it won't recognize the video files.  It says it will recognize .vob and .avi files, but I've tried both.


What could be causing these problems?


I have Norton Internet Security, which is always kept up to date.  It automatically scans for viruses weekly, and I've never had a virus on this machine.

I use Ad-Aware for spyware removal, which I run daily.

I have no clue what's killing my computer!   ::frustrated::

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Hardening of the arteries
« on: Sat Dec 09, 2006 - 20:08:18 »

Offline normfromga

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Re: Hardening of the arteries
« Reply #1 on: Wed Dec 27, 2006 - 09:53:51 »
Everthelass-

Out of curiosity, are you having any problems printing?

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #2 on: Sat Dec 30, 2006 - 16:03:44 »
No, everything prints just fine. 

I did find a solution to the OE/Hotmail trouble.  Updating to IE7 was the cause.  Turns out there is a patch available.

Sure wish I knew what is causing all this!

Offline DCR

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Re: Hardening of the arteries
« Reply #3 on: Sat Jan 06, 2007 - 09:25:25 »
There are issues with Office 97 on Windows XP.  I tried installing Office 97 on my mom's computer (running Windows XP) a little while back, and one of the applications was having problems.  When I did an internet search, I found articles that confirmed that there are problems.  Apparently, there is a service pack out there that may correct some of the problems.  You may need to Google it to find out more.

When you say you can't open a text file, I assume you mean a file with a "txt" extension?

You might want to check the default program that opens the file.  You should be able to set it to Word.  Try right-clicking the file and click "Open with."  Then click "Choose program."  If you can find Microsoft Word in the list of programs, then you should be able to check the option "Always use the selected program to open this kind of file."

If you do that, then txt files should open with Word by default.  Hope that helps.

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #4 on: Sat Jan 06, 2007 - 20:03:21 »
I just went to my documents folder to double check that I'd already tried your suggestions.  I double clicked a document file and got this error message: 

C:\Documents and Settings\HP_Owner\My Documents\Caramel Corn.doc is not a valid WIN32 application.

This is a file that was created in Word.  When I checked the properties it says it is a DOC file and opens with Microsoft Word.

I checked another file, this one with a txt extension, and got the same error.

Using the "open with" command instead of a double click gives the same error.


I guess I'll try a Google search.

::shrug::

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Re: Hardening of the arteries
« Reply #4 on: Sat Jan 06, 2007 - 20:03:21 »



Offline Jimbob

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Re: Hardening of the arteries
« Reply #5 on: Tue Jan 09, 2007 - 07:33:34 »
Does anyone know if she should try running Word 97 in "Windows 95 Compatibility Mode"?  I have Powerpoint 97, don't recall having any problems, though.

Never, you might try that.  Right click on the Word icon and click Properties, Compatibility, Compatibility and Windows 95 in the list and see if it works then.  I've had to do that with my PC Study Bible software (I was getting the same WIN32 message you're getting for Word).

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #6 on: Tue Jan 09, 2007 - 23:11:22 »
It was a good thought, but no joy.

It was already set for Windows 95 compatibility, so I tried changing it to 98, then turning it off.  No change.

Interestingly, I have no problems at all with Excel, which came in the same Office bundle.

Offline Jimbob

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Re: Hardening of the arteries
« Reply #7 on: Sun Jan 14, 2007 - 17:10:24 »
That is weird.  I'm pretty sure I've fun Office 97 on XP in the past with no hickups.  Wish I had an answer.

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #8 on: Mon Jan 15, 2007 - 22:57:50 »
Me too.

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #9 on: Mon Jul 23, 2007 - 15:56:55 »
I just realized I never posted how I fixed this problem.  I reinstalled Word and now it works fine.  I dunno what caused the problem in the first place, though.

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #10 on: Sat Feb 23, 2013 - 14:56:38 »
Well, this is quite sad. I was reading some old posts and realized that I'm still using this computer. It's had a memory upgrade and a complete reformat and OS reinstall since 07, but it's still limping along.

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Re: Hardening of the arteries
« Reply #11 on: Sat Feb 23, 2013 - 18:24:26 »
Well, this is quite sad. I was reading some old posts and realized that I'm still using this computer. It's had a memory upgrade and a complete reformat and OS reinstall since 07, but it's still limping along.

Hi Nevertheless, do you have Service Pack 3 installed?
http://www.microsoft.com/en-us/download/details.aspx?id=24

or you can use Windows Update.
http://update.microsoft.com

You might also want to scan for malware.

Download and run SuperAntiSpyware Free Edition.
http://www.superantispyware.com/download.html

Then Malwarebytes Anti-Malware.
http://www.filehippo.com/download_malwarebytes_anti_malware/

click on Download Latest Version on top right

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #12 on: Sat Feb 23, 2013 - 19:15:55 »
Thank you so much for the help, Victor, but I'm no longer having the problems that I was in the OP. If you look closely, you'll see that it is dated  in 2006 . . . . . a long time to go without getting a problem fixed!

No, the only reason I posted a reply on this thread was that it made me laugh when I realized that I still have the same computer, which is now almost 9 years old.

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Re: Hardening of the arteries
« Reply #13 on: Sat Feb 23, 2013 - 19:42:49 »
Thank you so much for the help, Victor, but I'm no longer having the problems that I was in the OP. If you look closely, you'll see that it is dated  in 2006 . . . . . a long time to go without getting a problem fixed!

No, the only reason I posted a reply on this thread was that it made me laugh when I realized that I still have the same computer, which is now almost 9 years old.
Yes, I did notice the date, but you mentioned you were still using it and said it was “limping along”.

Any computer running Windows XP (I am still using it) should have Service Pack 3 installed.

Also you might want to run those two programs to clean it out of spyware and junk.

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #14 on: Sat Feb 23, 2013 - 23:22:50 »
Yes, I do keep XP updated, and use Malwarebytes and others regularly to keep it cleaned up. I dumped Norton a long time ago and now use AVG for my antivirus. I also use Open Office instead of Office 97, and dumped Hotmail for Gmail. I guess I described it as 'limping' because my other machines are newer and faster, even though I'm still clinging to XP on all of them.

Offline DaveW

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Re: Hardening of the arteries
« Reply #15 on: Sun Mar 03, 2013 - 10:57:27 »
My suggestion is that you do a complete backup of all your data and reformat and re-install XP. Windows seems to have this problem of getting junk stored in the registry that only a clean install can clean up.

Offline Nevertheless

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Re: Hardening of the arteries
« Reply #16 on: Sun Mar 03, 2013 - 13:16:40 »
Yeah, I've had to do that twice. I don't use that machine very often anymore, but I really do need to replace it.