Author Topic: How do I fix it?  (Read 1829 times)

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Online yogi bear

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How do I fix it?
« on: Mon Jul 09, 2007 - 00:49:25 »
The other day I was on the pc and and add for contra virus popped up and some how downloaded itself on the pc. I went into programs and uninstalled it the only way I knew how but it seems to have installed itself into the start up programs and I don't know how to remove any programs that start when the pc is turned on.

Is there a way to take programs out of the auto start when turning on pc ??

Is there a way to completely remove this program. I do not want it and it keeps popping up ever so often trying to get me to purchase it. Like I said it is not found in add / remove programs from control panel but only found in the programs menu from the start button. I have uninstalled it from there but it does not take it out of the Auto run program.

Please can anyone help me with this problem.

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How do I fix it?
« on: Mon Jul 09, 2007 - 00:49:25 »

Online yogi bear

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Re: How do I fix it?
« Reply #1 on: Mon Jul 09, 2007 - 07:37:56 »
Oh I forgot to say it was on windows XP

Offline soterion

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Re: How do I fix it?
« Reply #2 on: Mon Jul 09, 2007 - 07:59:09 »
I am not sure how to get the thing uninstalled unless you find a program that can uninstall items from the registry or at least from the start menu.

However, I can suggest one way to keep it from starting up.  Go to the START button and select RUN.  Key in msconfig and hit ENTER.  Select the right most tab and then scroll down until you find the item that that you don't want starting up when you reboot your computer.  Uncheck it on the left and then reboot.

Before you reboot you may want to go through that entire list and uncheck anything else you would like to not start up so as to save resources while your computer is running.  For example, you might want to uncheck the printer and scanner, and maybe any IM programs and so forth.  All of those items can still be run by purposefully starting them when you are reading to use 'em, without them starting up automatically and running in the background all the time.

After you do all of that, reboot and then go back to msconfig and make sure the item giving you problems is unckecked.  You should be okay until you find a way to actually uninstall it.

Online yogi bear

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Re: How do I fix it?
« Reply #3 on: Mon Jul 09, 2007 - 19:43:59 »
Thank you I will try it

k-pappy

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Re: How do I fix it?
« Reply #4 on: Fri Jul 20, 2007 - 19:37:03 »
Download Adaware, run it, reboot, run it again, reboot, and see if it is still there.

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KP

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Re: How do I fix it?
« Reply #4 on: Fri Jul 20, 2007 - 19:37:03 »



Offline johntwayne

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Re: How do I fix it?
« Reply #5 on: Sat Jul 21, 2007 - 08:14:36 »
  From Yahoo...


Best Answer - Chosen By Voters

Contra Virus is a Rogue program and is installed by a Smitfraud Trojan variant. The reason it can reinstall itself is the Trojan is designed to hide in hidden areas of your computer that is not scanned when the scan is done while the computer is in the normal operating mode. When the scan is completed the Tojan download the Contra Virus again.

Here are two sites that address Smitfraud infections and can remove this infection free:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php


If you desire to use Kaspersky (it is the best and claims it can remove this) use this procedure. It open all areas and deletes other areas where this Trojan may hide. It has worked for me, many of my friends, and many on this site.


Download and update Kaspersky. Do not run.

TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

Offline Dunamite

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Re: How do I fix it?
« Reply #6 on: Mon Nov 19, 2007 - 14:21:27 »
In addition to usual antivirus and trojan software is a little freebie called Winpatrol available from winpatrol.com. After installation it runs in system tray (bottom right corner of Windows) and keeps watch over your system. It alerts you if a program tries to install, access the internet or hijack your home page.

One of its nice features is the ability to control programs that startup with Windows and as Internet Explorer helpers. To use this feature you right click on the Scotty dog icon in the system tray and choose Display Startup Info or Display IE Helpers. You can then disable or even remove them from your system. It seems that every program that Windows installs wants to stay resident in memory, but few really need to. This will speed up your start up time and save valuable resources for when you really need them.


Offline Nevertheless

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Re: How do I fix it?
« Reply #7 on: Wed Nov 28, 2007 - 23:14:06 »
How did you get infected, Bill?  Did your antivirus not catch it?