The reason I ask is because I know of people, especially older people who need help. Recently, an older lady told me they needed to buy a copy of MS Office because their preview copy that came with their computer expired. So, I thought about maybe starting a computer user's group at church. But, I have some concerns.
Laptops aren't friendly to hardware troubleshooting, unlike desktops. And, we're moving beyond laptops to tablets which are beyond hardware troubleshooting. In other words, hardware troubleshooting is becoming obsolete.
Open Source Operating systems are beyond anyone I'd be starting the users group for.
Of course, we could cover freeware. Which would be great to talk about. And, we could cover basic computer operation. But, there's such a huge selection of freeware and the proliferation of platforms worries me (apps for iOS/Android/Win9, plus Windows 7/Vista/xp), making this such a broad subject that maybe a lot of people won't have an interest any one topic.
I'm fishing for ideas of how to flesh out a modern users group without it being nothing but volunteering to be free tech support for people's problems. I don't wan't to do that, especially with software/websites I have little interest/experience with.